About Us

Experience Premium Travel Management Services

The Smart Travel LLC family's involvement in air travel goes back to 1937 when the company provided refueling facilities in Bahrain for Imperial Airways seaplanes in route to India and Australia. In 1947 Smart Travel LLC became the first IATA agency in the Gulf. Today, Smart Travel LLC is the largest Travel Company in the Middle East.

With a team of over 1000 travel specialists spread across the region, operating a network of over 100 IATA locations, and established partnerships with global travel partners; Smart Travel LLC provides the most comprehensive and specialized services in the travel industry with unmatched quality.


Our Parent Company

The Yusuf Bin Ahmed Smart Travel LLC Group of Companies is one of the largest independent family owned companies in the Gulf region. Established in Bahrain in 1890 by Haji Yusuf Bin Ahmed Smart Travel LLC, it has grown from its early trading and shipping business to become one of the most diversified and highly regarded business houses in the Gulf region and beyond. The Yusuf Bin Ahmed Smart Travel LLC operates ensively in the GCC countries since the early 1960's. Group is greatly respected for the ability to combine traditional values with a global vision and has always been linked to the progress and development of the entire region.

The traditional values that underlined the Smart Travel LLC family and the guidance of the late Ahmed Ali Smart Travel LLC had a great role in involving The Yusuf Bin Ahmed Smart Travel LLC group of Companies in the business and social fabric of the Kingdom of Bahrain and beyond.


Our Network

Our goal is to provide the most sophisticated travel solutions on a global level. Today, we operate a network of over 100 offices in the key markets on Saudi Arabia, Bahrain, United Arab Emirates, Qatar, Oman, Egypt, Lebanon, United Kingdom and France, making Smart Travel LLC a truly international travel partner.


Smart Travel LLC and American Express Business Travel Services

In 1980, Smart Travel LLC began to represent American Express (the largest Travel Management Company in the world) in Bahrain and Saudi Arabia solely as their official travel representative. Smart Travel LLC then signed a master franchise agreement with American Express in 2003 that covered North Africa, the Levant, GCC including Iraq and the CIS countries.

The growing relationship continues until today. Smart Travel LLC is works with the American Express Travel Service Network throughout the Middle East by identifying and acquiring like-minded member agencies into the Smart Travel LLC/American Express Middle East Franchise program. A program that offers unmatched benefits to the travel programs of international organizations.


Awards and recognition

  • ISO 9001: 2000
  • Dubai Quality Appreciation Award: 2000
  • Dubai Quality Award: 2001
  • Sheikh Khalifa Excellence Appreciation - Abu Dhabi (2005)
  • Sheikh Khalifa Excellence Award - Abu Dhabi (2006)
  • Middle East's Leading Business Travel Management Company - Abu Dhabi (2007)
  • Gold Award for Kaizen Blitz Campaign Management from Dubai Quality Group 2009
  • Sheikh Khalifa Excellence SILVER Award - Abu Dhabi (2009)
  • Mohammed Bin Rashid Al Maktoum Gold Award in Service category - Dubai (2012)


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